PRIVACY POLICY
Last Updated: May 24, 2026
At Vanakat, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, obsidianarmenia.com, or make a purchase.
1. DEFINITIONS & INTERPRETATION
The Company: Refers to Vanakat, located in Yerevan, Armenia (referred to as “We”, “Us”, or “Our”).
The Service: Refers to the official website accessible via https://obsidianarmenia.com/.
Personal Data: Any details relating to an identified or identifiable individual.
Cookies: Small data files placed on your device to enhance your browsing experience.
2. TYPES OF DATA WE COLLECT
We collect information to provide a seamless, custom-tailored luxury shopping experience. This includes:
Personal Data Provided by You
While acquiring our pieces or requesting custom commissions, we may ask for:
Full Name
Email Address
Phone Number
Shipping and Billing Address
Usage Data (Collected Automatically)
When accessing our platform, certain data is gathered automatically to optimize performance, such as:
- Device IP address, browser type, and operating system.
- Pages visited, time spent on the site, and date of visit.
3. COOKIES & TRACKING TECHNOLOGIES
We utilize cookies and subtle tracking technologies (like web beacons) to analyze our site performance and preserve your preferences (such as language choices).
Essential Cookies: Necessary for basic website functionality, account authentication, and security.
Functionality Cookies: Remember your personal settings to ensure you do not have to re-enter details on your next visit.
You can instruct your browser to refuse cookies, though some tailored features of our website may become unavailable.
4. HOW WE USE YOUR PERSONAL DATA
Vanakat uses your information strictly for high-end service management:
To Fulfill Orders: Processing purchase contracts, custom commissions, and securing luxury deliveries.
To Provide Bespoke Support: Managing your private inquiries and tailored requests.
To Maintain Communication: Informing you about security updates, order statuses, or highly curated news regarding new collections (unless you opt out).
We do not sell your data. We only share it with trusted Service Providers (e.g., premium shipping lines, payment gateways) necessary to fulfill our contract with you.
5. DATA RETENTION & SECURITY
Retention: We preserve your Personal Data only for as long as required to complete transactions, satisfy legal obligations, or resolve disputes.
Security: While no method of digital transmission is absolute, we employ commercially advanced security standards to shield your private details from unauthorized access.
6. YOUR RIGHTS (DELETION & ACCURACY)
You hold the right to review, modify, or request the absolute deletion of the personal data we have collected. You may update your information within your account settings or reach out directly to our concierge team.
7. CONTACT OUR ATELIER
For any inquiries regarding this Privacy Policy or your data, you can connect with us directly:
By Email: [email protected]
By Phone: +374 33 035555
